Our Services & Expertise
Nine Capabilities, Eighteen Industries, One Dedicated Team
This is the full picture: every capability area in depth, every sector we've modelled, the stacks we run in production, and the platform that proves each one.
We Build To
GLOBAL
GDPRISO 27001:2022SOC 2 Type IIISO 9001WCAG 2.2 AA
EU/UK/NORDICS
GDPRUK GDPREU AI ActNIS2DORAISO 27001:2022SOC 2 Type IIEN 301 5492WCAG 2.2 AAEupropean Accessiblity ActCQCNHS DSPTBankID / SwishNemID / MitID
US/ OCEANIA
HIPAASOC 2CCPA / CPRASection 508WCAG 2.1 AAAustralian Privacy ActNZ Privacy Act 2020CDRIRAP-aligned
INDIA/MIDDLE EAST
DPDP Act 2023CERT-InRBI data localisationMeitY-alignedUAE PDPLADGM / DIFCSIA / NESA-aligned
What We Do
Our Services In Detail
Each capability is delivered by a dedicated CortexCraft crew, engineered to European regulatory standards from our delivery centres in Sweden and India — and each is proven in something we've already shipped.
AI & LLM Solutions
Generative, agentic, and conversational AI, engineered on your own data.
We build AI that acts on your business, not generic chat. Retrieval pipelines ground every answer in your own content with citations; agentic systems execute multi-step work under approval gates; and conversational agents hold real dialogue across voice and chat. Every AI action is logged with its inputs and approval status, so the output stands up to an audit.
AI strategy & consultingLLM & RAG modelingComputer vision & NLPKnowledge graph services
Enterprise IoT Solutions
Connected operations with real-time, IoT-led insight.
We connect equipment, data, and decisions into one monitorable system. From industrial sensors and healthcare devices to gateways and streaming telemetry, we handle device integration, real-time event pipelines, and the dashboards that turn signal into action - engineered for environments where downtime carries a cost.
Industrial IoTHealthcare IoTSmart device integrationIoT device integrationReal-time IoT insights
Product Development & Engineering
Web, mobile, and cross-platform builds, modernised and integrated.
We connect equipment, data, and decisions into one monitorable system. From industrial sensors and healthcare devices to gateways and streaming telemetry, we handle device integration, real-time event pipelines, and the dashboards that turn signal into action - engineered for environments where downtime carries a cost.
Industrial IoTHealthcare IoTSmart device integrationIoT device integrationReal-time IoT insights
Automation & Analytics
Automate the busywork and turn data into decisions.
We find the repetitive work in your operation and take it off your team-bulk ingestion, rules-driven task generation, scheduled jobs, and reporting that distributes itself. Then we close the loop with dashboards that show what's actually happening, so decisions rest numbers rather than instinct.
Robotic process automationAI analytics dashboardsWorkflow automationBusiness process automationData migration
Strategic Design & Ideation
Shape the right product before a line of code.
The cheapest problem to fix is the one you catch in a prototype. We run discovery with the people who do the job, map the workflow, and design the data model and roles before features - then prototype, test, and prove the concept as an Al-first MVP that de-risks the build.
Design consulting & prototypingAI-first MVP developmentUX/UI design services
Product-Oriented Delivery (POD)
A dedicated team, located and staffed to fit how you work.
The capability-center model in practice. You get a dedicated crew that works only on your capability not shared contractors juggling ten clients. Located onshore, nearshore, offshore, or hybrid to fit your budget and time zones, staffed to your shape, and scaling with your roadmap without recruiting drives or captive-entity risk.
OnshoreNearshoreOffshoreHybridDedicatedShared
Cloud, DevOps & Security
Ship securely and run reliably, wherever you deploy.
Every system we build ships containerised, with CI/CD that removes manual release steps and observability that tells you what's happening before your users do. Security is structural role-based access, tenant isolation, and audit trails engineered for ISO 27001 practices and GDPR- and HIPAA-adjacent work.
Containerization & CI/CDCloud deploymentSecurity engineeringObservabilityCompliance (ISO 27001 / GDPR / HIPAA-adjacent)
Industry Platforms
Domain-built accelerators for regulated sectors, ready to configure.
You don't always need to start from zero. We've already modelled the hard parts of several regulated sectors — care, property, retail, clinics, service as production platforms. Take one as your starting point, configure it to your operation, and go live in days instead of quarters, with the domain depth already built in.
Healthcare & care ERPPropTech & real-estate opsService desk & CRMKnowledge & RAG platforms
Managed Operations & Support
The team that builds it runs it — long term.
Go-live is the start, not the finish. The crew that built your system monitors it, responds to incidents, restores from backup, and keeps shipping improvements against a roadmap that compounds — with SLAs and governance so everyone knows where responsibility sits.
24/7 monitoringIncident responseBackup & restoreSLAs & governanceContinuous improvement
How we deliver
Understand. Develop. Deploy. Operate.
Every engagement runs the same four phases — and every phase ends with something concrete in your hands, not a status update.
1
Understand
We sit with the people who do the job, map the workflow, and pin the rules and edge cases that matter. Then we design the data model and roles — before a single feature — because that's where regulated complexity gets tamed.
- Workflow & process map
- Domain model and role matrix
- Regulatory & edge-case register
- Success measures
- Delivery plan and estimate
2
Develop
Iterative sprints that put something usable in front of you early, so you steer on real screens rather than slideware. AI, integrations, and automation are engineered, tested, and documented as we go — not bolted on at the end.
- Working increments each sprint
- Sprint demos and review notes
- Automated test coverage
- API and integration docs
- Design system and UI kit
3
Deploy
A containerised release into your environment — self-hosted, managed cloud, or hybrid. We handle environment setup, data migration, UAT, and the handover that means your team can actually run it.
- Containerised release
- Deployment guide and runbooks
- Data migration scripts
- UAT support and sign-off
- Team training and handover
4
Operate
Go-live is the start. The crew that built your system monitors it, responds to incidents, restores from backup, and keeps shipping improvements against a roadmap that compounds — with SLAs so responsibility is never ambiguous.
- Monitoring and alerting
- Incident response under SLA
- Backup, restore, and DR drills
- Release cadence and changelog
- Quarterly roadmap reviews
Delivery Principles
The Rules We Don't Bend
Domain model before features
We design the data model and roles first. Because of this, everything built on top holds together.
Ship something usable early
You steer on working software within weeks — never a big reveal at the end of a quarter.
Human-in-the-loop AI
Rule-based and approval-gated, with every action logged. Intelligence that assists, never overrides.
Security from the first commit
Role-based access, tenant isolation, and audit trails are structural — not a pre-audit scramble.
Containerised and portable
Self-hostable on any Docker-capable host, handed over clean. No lock-in, ever.
The team that builds it runs it
No handoff to a support desk that's never seen the code. Continuity is the point.
Where we work
Eighteen Industries, Modelled In Depth
Regulated work rewards depth. We learn the rules, the roles, and the edge cases of a sector — then build software that respects them.
Residential care
eMAR, NEWS2 vitals, safeguarding, and CQC-mapped audits, clinical safety and family trust in one system.
Built: Cortex CareHealthcare & Wellness
WhatsApp booking, real-time OPD queues, and single-screen clinical workspaces for multi-chair and dental practices
Built: Cortex Clinic & Cortex VoizFinancial Services & Insurance
Compliance-ready platforms with audit trails and role-based access; document understanding for claims, underwriting, and risk
Built: Cortex Workbench, Cortex GuideReal Estate & PropTech
Portfolio operations, HOA and municipal compliance, and financial workflows as an auditable task queue
Built: Cortex SpaceRetail & E-commerce
Inventory, POS, and purchasing unified, with demand forecasting that plans stock instead of reacting.
Built: Cortex Merchant & Cortex ForecastFood, Beverage & FMCG
High-SKU operations with expiry, batch tracking, traceability, and fast reordering — from line to shelf
Built: Cortex MerchantHow We Build
Modern Stacks, Chosen For The Job
We don't force every problem through one framework. These are the technologies our teams run in production today — picked for fit, longevity, and the ability to hand the whole thing over to you.
frontend
React 19
Next.js
Vue 3
Vite
TypeScript
TanStack Router & Query
Tailwind CSS
shadcn/ui
Material UI
backend
Node.js
Express
TypeScript
Python
FastAPI
Flask
Frappe
Zod
SQLAlchemy
Prisma
data
PostgreSQL 16
MariaDB
MongoDB
Redis
ChromaDB
xarray / NetCDF
ai & ml
LLM & RAG pipelines
LLM & RAG pipelines
Computer Vision
NLP
Knowledge graphs
Time-series forecasting
TensorFlow
realtime & messaging
Socket.IO
WebRTC
WebSockets
WhatsApp Business Cloud API
Twilio
SIP / VOIP
Mailjet / SMTP
cloud & devops
Docker
Docker Compose
GitLab CI/CD
Docker Hub
Nginx
Playwright
Observability & monitoring
security & standards
JWT
TOTP MFA
SSO / SAML
RBAC
Tenant isolation
ISO 27001
GDPR
HIPAA-adjacent
WCAG 2.1 AA
Our Proven Deliverables
Ten Platforms, Already Shipped
Every capability above is proven in production software. See what each platform does, its core features, and how fast it deploys.
Ready to see it in your workflow?
Tell us the operation you want to automate and we'll show you the product that fits — running on your scenario.
Book a live call