Voice
Cortex Voiz: The AI Phone Assistant
Production-quality AI voice agents for inbound and outbound calls. Handle 24/7 customer inquiries, run sales outreach, and reduce support costs 40% — without building telephony infrastructure from scratch.
The Problem
Why Cortex Voiz Exists?
Manual phone handling is costly, doesn't scale, and ties up your best people.
Every incoming call needs a human. Every outbound campaign requires a team. With Cortex Voiz, create intelligent voice agents that handle both — inbound support, outbound sales, appointment scheduling, and more — without building telephony infrastructure from scratch.
Watch the 2-min demo — no form needed
What Cortex Voiz Does
Intelligent Inbound & Outbound Calling
Cortex Voiz handles both incoming customer calls and outbound campaigns on the same agent. For inbound, the agent answers immediately, routes to humans if needed, and logs every interaction. For outbound, it dials numbers, handles objections, qualifies leads, and books meetings.
- Full call recording and transcription
- Voicemail detection and tailored responses
- Campaign dialling with retry logic
- Works with your VOIP / SIP phone numbers
Knowledge-Driven Responses
Instead of guessing, the agent retrieves from your actual documents before it speaks. Upload PDFs, FAQs, and knowledge bases, or connect a live system, and every answer is grounded and traceable.
- Retrieval-augmented generation (RAG)
- Automatic document indexing
- Live data sync with your systems
- Confidence scoring on each answer
Risk-free Live Testing
Before a single real call, rehearse the agent in a browser sandbox, replay simulated conversations, and approve changes. You launch with zero surprises on day one.
- Interactive conversation sandbox
- Full call playback and analytics
- Versioning and one-click rollback
- Team approval workflow
CRM & API Integrations
Cortex Voiz speaks REST, GraphQL, and webhooks, so it connects to Salesforce, HubSpot, Zendesk, or a custom system. It reads and writes live data mid-call.
- Pre-built connectors for common CRMs
- Custom webhook support
- Read/write live data during calls
- Automatic lead creation and updates
Live Human Handoff
When a caller needs a human, the agent hands off with full context — transcript, intent, and account details, so the person picks up mid-thought instead of starting over.
- Context-rich warm transfer
- Skill-based routing to the right team
- Live whisper and barge-in for supervisors
- Automatic escalation rules
Multilingual + Call Analytics
Handle calls across many languages with native accent recognition, and turn every conversation into structured analytics with intents, outcomes, sentiment, and resolution rates on one dashboard.
- Multi-language voice with accent handling
- Per-call transcript and sentiment
- Intent and outcome tagging
- Resolution and containment dashboards
Different Teams, Same Platform
Healthcare
Appointment lines ring constantly. Voiz answers, checks availability, books, and confirms instantly.
Financial Services
Support volume spikes unpredictably. AI takes routine calls; humans take the complex ones.
Contact Centres
Use AI for first-pass handling and reserve people for hard cases, cutting handle time.
Retail & E-commerce
Order status and returns handled automatically, with feedback captured on the call.
Real Estate
Outbound follow-up qualifies leads, schedules showings, and answers property questions 24/7.
Education
Admissions lines answered at scale — questions handled, materials sent, tours booked.
What to use Cortex Voiz in a different sector?
Contact us to get a personalised demo of Cortex Voiz for your specific domain.
Schedule a DemoUnder the Hood
Built For Real-Time Conversation At Scale
A streaming FastAPI pipeline moves audio to real-time speech and reasoning models, so turn-taking feels human, not robotic.
Latency
Sub-second turn-taking over a streaming WebSocket pipeline.
Orchestration
FastAPI layer streaming audio to real-time speech and reasoning models.
Languages
Multi-language with native accent recognition and dialect handling.
Scale
Hundreds of simultaneous calls without degradation.
Security
Encrypted in transit and at rest, with full call audit logs.
Data Residency
Choose where call data and recordings are stored.
"Cortex Voiz answered 30,000 patient calls in the first month and booked 41% of them without a single human picking up."
41%
of inbound appointments booked fully autonomously, day one.
Test It Yourself
Talk To Cortex Voiz & Test Your Own Scenario
Pick a use case and our AI agent will call you and run it live, then answer anything you want to ask. The fastest way to judge it is to hear it.
We'll call within ~30 seconds. The call takes about 2 minutes.
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Ready to see it in your workflow?
Tell us the operation you want to automate and we'll show you the product that fits — running on your scenario.
Book a live call