Healthcare
Cortex Clinic: ERP from booking to dental chair
A full-stack clinic platform connecting front desk, dentists, patients, and administrators — with WhatsApp appointment booking, real-time OPD queue orchestration, and a single-screen clinical workspace. Live in production.
The Problem
Why Cortex Clinic Exists?
Paper bookings and no digital records make a busy multi-chair clinic chaotic.
Patients walked in without appointments, the front desk booked on paper, dentists had no digital records, and the owner had no view of revenue or performance. Khincha gives every role a purpose-built workspace and makes daily operations predictable and paperless.
Watch the 2-min demo — no form needed
What Cortex Clinic Does
WhatsApp & web booking
Patients send a message to the clinic's WhatsApp number and complete booking through an interactive flow, or use the web portal — no phone tag, no app to download, no paper form.
- WhatsApp Business Cloud API booking
- Web portal alternative
- Zero-form patient check-in
- Patient login via WhatsApp number
Smart, slot-aware scheduling
Booking is slot-aware: it checks doctor availability and rosters, estimates duration, sets urgency, and detects conflicts so the clinic never double-books a chair.
- Slot-aware scheduling
- Doctor availability and roster respect
- Duration and urgency handling
- Conflict detection prevents double-booking
Real-time OPD queue
A Socket.IO-powered queue moves patients through Appointments → Waiting → Call Now → Consultation → Done, with token numbers and priority escalation — a departures board for the clinic.
- Kanban OPD queue with 5 stages
- Token numbers and priority escalation
- Doctor-initiated 'call next'
- Live Socket.IO updates, no refresh
Clinical workspace
Dentists work the whole consultation from an active-patient panel: SOAP-format notes, multi-line prescriptions, dental lab orders, X-ray upload, visit billing, and next-visit planning.
- SOAP-format clinical notes
- Multi-line prescriptions
- Dental lab orders (tooth, shade, material)
- X-ray upload and next-visit plan
Billing engine
OPD invoices auto-generate on consultation completion against a configurable treatment catalog and per-doctor fees, with payment tracking and Tally-compatible export for accounting.
- Auto-generated OPD invoices
- Configurable treatment catalog and fees
- Payment tracking (cash, UPI, card)
- Tally-compatible CSV export
Admin analytics
The owner sees the whole operation: doctor performance charts, revenue KPIs, procedure mix, and a task manager — and configures chairs, catalog, and pricing without a developer.
- Doctor performance and revenue KPIs
- Procedure mix and reconciliation alerts
- Self-service chair and catalog config
- Task manager and inventory view
Different Teams, Same Platform
Dental clinics
Coordinate multiple chairs, digitise records, and see revenue in real time.
Multi-doctor practices
Give each clinician a workspace and the front desk a live queue.
Front-desk teams
Run the OPD queue, bookings, and billing from one dashboard.
Clinic owners
Monitor performance, revenue, and reconciliation from an analytics view.
Patients
Book on WhatsApp, skip the forms, and see the queue move in real time.
Multi-branch groups
Multi-tenant architecture supports each branch with shared oversight.
What to use Cortex Voiz in a different sector?
Contact us to get a personalised demo of Cortex Voiz for your specific domain.
Schedule a DemoUnder the Hood
A live, real-time production system
Containerised deployment, secure role-based access, and real-time Socket.IO events power a system that's deployed and managing active patient flow for a 40-year-old practice.
FRONTEND
React 19, Vite, React Router, Material UI, Socket.IO client.
BACKEND
Flask (Python), SQLAlchemy, Flask-JWT-Extended, Socket.IO.
DATABASE
PostgreSQL — patients, appointments, consultations, invoices, queue.
MESSAGING
WhatsApp Business Cloud API with interactive flows.
REALTIME
Socket.IO for queue, appointment, and schedule events.
AUTH
JWT with role auto-detection — one login for every role.
“Every chair, every patient, every bill — the owner sees it from one dashboard now, and patients book on WhatsApp without a single phone call.”
41%
of inbound appointments booked fully autonomously, day one.
Test It Yourself
Talk to it — don't just read about it
Book a demo appointment by voice, or hear the reminder call a patient receives — then ask the agent anything about the platform.
We'll call within ~30 seconds. The call takes about 2 minutes.
Explore The Rest Of The Suite
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Cortex Merchant
Inventory, billing, and supply chain unified — with real-time, AI-led insight on what to stock and when.
Cortex Care
Clinic automation from WhatsApp booking to the dental chair, real-time OPD queue, clinical workspace, and billing, live in production.
Ready to see it in your workflow?
Tell us the operation you want to automate and we'll show you the product that fits — running on your scenario.
Book a live call