Healthcare AI

Cortex Care: The Operating System For Residential Care

A unified, role-aware system for UK care operators: clinical safety, regulatory readiness, family trust, and multi-site intelligence in one platform — from first enquiry through daily clinical operations, quality governance, and billing.

100%Of clinical actions on an audit trail
CQC-readyIncidents and audits mapped to SAF
1 platformOne home or a national group

The Problem

Why Cortex Care Exists?

Paper charts, disconnected spreadsheets, and siloed point solutions put residents at risk.

Fragmented processes cause medication errors, missed escalations, and CQC-inspection scramble. CareHome replaces them with one system spanning the full care lifecycle, giving leaders a command centre, nurses a shift-ready station, and families a curated window in.

Watch the 2-min demo — no form needed

100%Of clinical actions on an audit trail
CQC-readyIncidents and audits mapped to SAF
1 platformOne home or a national group
Core Capabilities

Six things Cortex Care does

Digital eMAR & medication safety

An electronic medication administration record replaces paper MAR charts and missed doses, with batch administration, controlled-drug witness enforcement, and refusal capture — role-enforced so a caregiver can't do what only a nurse should.

  • Electronic MAR with batch admin
  • Controlled-drug witness rules
  • Refusal and PRN tracking
  • Role-enforced administration boundaries

NEWS2 vitals & deterioration alerts

Vitals are scored with NEWS2 on entry, feeding a deterioration watchlist and automated alerts so a declining resident is escalated instead of quietly recorded.

  • NEWS2 scoring on every vital entry
  • Deterioration watchlist
  • Automated escalation alerts
  • Nurse-station command view for the shift

Incident & safeguarding workflows

An incident taxonomy covering falls, medication errors, and safeguarding triggers auto-creates body maps, witness logs, assessments, and action plans — all mapped to CQC SAF domains and logged.

  • Falls, med-error, safeguarding taxonomy
  • Auto-created evidence and action plans
  • Statutory notification register
  • Duty-of-candour fields and audit trail

Family & resident portals

Families get a daily timeline with staff notes and media, an auto-aggregated monthly care summary, and plain-language wellbeing bands instead of raw NEWS2 scores — connection, not anxiety.

  • Slot-by-slot daily timeline
  • Auto monthly care summary
  • Plain-language wellbeing bands
  • Secure messaging and feedback

Multi-site group command

Operators with multiple homes get a group command centre — aggregated occupancy, P&L, headcount, and urgent incidents — plus per-organisation executive dashboards and one-click facility drill-down.

  • Group command centre
  • Occupancy, P&L, and headcount rollups
  • Executive dashboard per organisation
  • Cross-facility directory and transfers

Workforce, admissions & finance

One connected back office: workforce HR and rostering, enquiry-to-contract admissions, and invoicing and room rates — with a dynamic form builder and configurable estate hierarchy, no developer needed.

  • Workforce HR, roster, and time clock
  • Enquiries, waiting list, contracts, invoices
  • Dynamic form builder for intake
  • Configurable building→floor→ward→room→bed hierarchy
Who it is for

Different Teams, Same Platform

Care home groups

Run multiple registered facilities under one legal entity with group oversight.

Independent operators

Get CQC-ready digital operations without a patchwork of point tools.

Platform / SaaS providers

Onboard new care organisations at scale on a multi-tenant layer.

Nurses & clinical leads

Work a shift-ready station: eMAR, vitals, deterioration alerts, handoffs.

Care workers

Log ADLs, tasks, and incidents from a mobile-friendly daily view.

Families

Follow a loved one's day and wellbeing without interpreting raw clinical data.

TECHNOLOGY & COMPLIANCE

Deep domain modelling, strict security engineering

Over 100 database entities model the realities of residential care, with accessibility targets aligned to WCAG 2.1 AA and UK GDPR data-handling patterns.


FRONTEND

React 19, TanStack Router & Query, Tailwind, shadcn/ui.

BACKEND

Node.js, Express, TypeScript, Zod validation.

DATABASE

PostgreSQL 16 with Prisma ORM.

AUTH

JWT with optional TOTP MFA and multi-tenant context switching.

AI

Rule-based, auditable, approval-gated — human in the loop.

DEPLOY

Docker Compose stack — self-hosted, managed cloud, or hybrid.


React 19Node / ExpressPostgreSQL 16PrismaWCAG 2.1 AAUK GDPR

“For the first time our nurses, our families, and our leadership are looking at the same resident — safely. Inspection prep went from a scramble to a board pack.”

SD

Registered Manager

UK residential care group

−60%

manual data entry across the care lifecycle.

Test It Yourself

Talk to it — don't just read about it

Hear how a family update or medication reminder sounds in the resident's own language — or just ask the agent about the platform.

We'll call within ~30 seconds. The call takes about 2 minutes.

I agree to receive a one-time automated call from CortexCraft for this demo, and to the privacy policy.

Explore The Rest Of The Suite

Support · Multi-Tenant

Cortex Desk

A multi-tenant service desk with real organisation tenancy, SLAs, and an email channel for production-ready on a hardened platform.

KNOWLEDGE · RAG Q&A

Cortex Guide

Grounded answers over your own documents and datasets with explanations retrieved with RAG, numbers computed exactly.

ERP · REAL ESTATE OPS

Cortex Space

Action-driven real estate operations by turning property data into an auditable, trackable compliance task queue.

Ready to see it in your workflow?

Tell us the operation you want to automate and we'll show you the product that fits — running on your scenario.

Book a live call