Healthcare AI
Cortex Care: The Operating System For Residential Care
A unified, role-aware system for UK care operators: clinical safety, regulatory readiness, family trust, and multi-site intelligence in one platform — from first enquiry through daily clinical operations, quality governance, and billing.
The Problem
Why Cortex Care Exists?
Paper charts, disconnected spreadsheets, and siloed point solutions put residents at risk.
Fragmented processes cause medication errors, missed escalations, and CQC-inspection scramble. CareHome replaces them with one system spanning the full care lifecycle, giving leaders a command centre, nurses a shift-ready station, and families a curated window in.

Watch the 2-min demo — no form needed
Six things Cortex Care does
Digital eMAR & medication safety
An electronic medication administration record replaces paper MAR charts and missed doses, with batch administration, controlled-drug witness enforcement, and refusal capture — role-enforced so a caregiver can't do what only a nurse should.
- Electronic MAR with batch admin
- Controlled-drug witness rules
- Refusal and PRN tracking
- Role-enforced administration boundaries
NEWS2 vitals & deterioration alerts
Vitals are scored with NEWS2 on entry, feeding a deterioration watchlist and automated alerts so a declining resident is escalated instead of quietly recorded.
- NEWS2 scoring on every vital entry
- Deterioration watchlist
- Automated escalation alerts
- Nurse-station command view for the shift
Incident & safeguarding workflows
An incident taxonomy covering falls, medication errors, and safeguarding triggers auto-creates body maps, witness logs, assessments, and action plans — all mapped to CQC SAF domains and logged.
- Falls, med-error, safeguarding taxonomy
- Auto-created evidence and action plans
- Statutory notification register
- Duty-of-candour fields and audit trail
Family & resident portals
Families get a daily timeline with staff notes and media, an auto-aggregated monthly care summary, and plain-language wellbeing bands instead of raw NEWS2 scores — connection, not anxiety.
- Slot-by-slot daily timeline
- Auto monthly care summary
- Plain-language wellbeing bands
- Secure messaging and feedback
Multi-site group command
Operators with multiple homes get a group command centre — aggregated occupancy, P&L, headcount, and urgent incidents — plus per-organisation executive dashboards and one-click facility drill-down.
- Group command centre
- Occupancy, P&L, and headcount rollups
- Executive dashboard per organisation
- Cross-facility directory and transfers
Workforce, admissions & finance
One connected back office: workforce HR and rostering, enquiry-to-contract admissions, and invoicing and room rates — with a dynamic form builder and configurable estate hierarchy, no developer needed.
- Workforce HR, roster, and time clock
- Enquiries, waiting list, contracts, invoices
- Dynamic form builder for intake
- Configurable building→floor→ward→room→bed hierarchy
Different Teams, Same Platform
Care home groups
Run multiple registered facilities under one legal entity with group oversight.
Independent operators
Get CQC-ready digital operations without a patchwork of point tools.
Platform / SaaS providers
Onboard new care organisations at scale on a multi-tenant layer.
Nurses & clinical leads
Work a shift-ready station: eMAR, vitals, deterioration alerts, handoffs.
Care workers
Log ADLs, tasks, and incidents from a mobile-friendly daily view.
Families
Follow a loved one's day and wellbeing without interpreting raw clinical data.
TECHNOLOGY & COMPLIANCE
Deep domain modelling, strict security engineering
Over 100 database entities model the realities of residential care, with accessibility targets aligned to WCAG 2.1 AA and UK GDPR data-handling patterns.
FRONTEND
React 19, TanStack Router & Query, Tailwind, shadcn/ui.
BACKEND
Node.js, Express, TypeScript, Zod validation.
DATABASE
PostgreSQL 16 with Prisma ORM.
AUTH
JWT with optional TOTP MFA and multi-tenant context switching.
AI
Rule-based, auditable, approval-gated — human in the loop.
DEPLOY
Docker Compose stack — self-hosted, managed cloud, or hybrid.
“For the first time our nurses, our families, and our leadership are looking at the same resident — safely. Inspection prep went from a scramble to a board pack.”
−60%
manual data entry across the care lifecycle.
Test It Yourself
Talk to it — don't just read about it
Hear how a family update or medication reminder sounds in the resident's own language — or just ask the agent about the platform.
We'll call within ~30 seconds. The call takes about 2 minutes.
Explore The Rest Of The Suite
Cortex Desk
A multi-tenant service desk with real organisation tenancy, SLAs, and an email channel for production-ready on a hardened platform.
Cortex Guide
Grounded answers over your own documents and datasets with explanations retrieved with RAG, numbers computed exactly.
Cortex Space
Action-driven real estate operations by turning property data into an auditable, trackable compliance task queue.
Ready to see it in your workflow?
Tell us the operation you want to automate and we'll show you the product that fits — running on your scenario.
Book a live call